Talent Shortage
Hiring and retaining skilled IT and security staff is costly and time-consuming — we close that gap instantly.
IT Complexity
Multi-cloud, hybrid, and legacy systems increase operational load. We simplify and manage it all for you.
Cyber Threats
Modern threats evolve fast. We monitor, detect, and respond — reducing risk before it impacts operations.
Compliance Pressure
DORA, NIS2, ISO 27001 require constant alignment. We embed compliance into daily operations and reporting.
Downtime Risks
Outages hurt revenue and trust. We ensure uptime with proactive monitoring, support, and fast recovery.
Sectors We Serve
Versatile, regulated, and high-velocity environments — managed with confidence.
Q-Sec Managed Services are trusted across industries where performance, resilience, and compliance are non-negotiable.
We tailor our services to the specific operational, technical, and regulatory demands of each sector — from fintech to public sector, from growth-stage tech to legacy-heavy industries.
Fintech
Infrastructure and compliance support for DORA, NIS2, ISO 27001, PCI, GDPR, and regulatory audits.
E-commerce
High-availability infrastructure, endpoint protection, and secure digital operations at scale.
Development & Construction
Hybrid access, remote team support, and secure legacy system management.
Investment & Asset Management
Confidentiality, uptime, and structured reporting for client and regulatory trust.
Public Sector / NGO
Lean IT operations with audit transparency and secure infrastructure transformation.
Crypto & Web3
Zero trust environments, hardened cloud, and multi-layered cybersecurity architecture.
And beyond
We support any business that requires operational continuity, data protection, and expert-led IT management — regardless of industry.
Full-Scope Managed Services
Focus: Complete outsourcing of cybersecurity IT and infrastructure.
This model is ideal for companies that want to fully offload operational responsibility. Q-Sec becomes your extended IT and security department — managing systems, security, and compliance from end to end.
Designed for organisations that:
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Have no or a limited in-house IT/security team
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Need SLA-backed 24/7 support across all layers
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Require fast stabilization and full external control
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Face strict compliance and audit demands
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Seek predictable cost and scalable operations
Cloud & Security Managed Services
Focus: Secure management of cloud, data, access, and regulatory controls
Designed for digital-native companies or those undergoing cloud transformation. We manage critical workloads and cloud-native risks while aligning operations with regulatory and technical standards.
Best suited for companies that:
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Host workloads in Azure, AWS, or hybrid clouds
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Need centralised control over identities and data
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Operate under GDPR, DORA, NIS 2, ISO 27001 requirements
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Work in fintech, crypto, SaaS, or regulated industries
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Lack of in-house cloud security and compliance expertise
Co-Managed Services
Focus: Extending and supporting your internal IT and security teams.
Built for mature organisations with in-house resources that need operational support, expertise, or capacity scaling. We work alongside your team to strengthen delivery and reduce pressure.
Best suited for organisations that:
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Want external help for L2–L3 incidents or response
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Need to delegate routine maintenance and monitoring
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Look for guidance in architecture and regulatory alignment
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Prefer visibility and control while sharing responsibility
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Use their own stack but need process maturity and SLAs
Network & Infrastructure Management
Focus: Keeping your networks, endpoints, and core infrastructure secure and available.
This model supports organizations that operate across physical sites or depend on stable and secure infrastructure. We manage everything from patching to firewalling — so your teams can focus on growth, not fire-fighting.
Best suited for organizations that:
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Have distributed offices, users, or remote teams
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Need full lifecycle management of endpoints and devices
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Require monitoring of performance, uptime, and usage
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Face challenges with patching, backups, or Wi-Fi security
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Want streamlined hardware, software, and asset management
Our Proven Delivery Framework
Implementing Managed Services should be fast, efficient, and business-aligned.
At Q-Sec, we designed our onboarding framework to reduce complexity, accelerate time-to-value, and fully integrate with your infrastructure, team, and compliance needs.
From initial discovery to live operations, we guide you through every stage — ensuring seamless handover, scalable support, and measurable results from day one.
Initial Consultation
We assess your goals, risks, and environment to define a clear managed services scope and direction.
Tailored Service Design
We build a modular service package aligned with your architecture, compliance needs, and support model.
Onboarding & Integration
We configure tools, deploy agents, and connect systems securely, ensuring smooth transition and visibility.
Service Activation
We initiate live operations, including monitoring, updates, incident response, and SLA-based support delivery.
Continuous Improvement
We review KPIs monthly, suggest optimizations, and scale services with your evolving infrastructure needs.
SLA & Support Commitments
Q-Sec services come with guaranteed performance and transparent accountability.
We back every managed service with SLAs that match your risk tolerance, business hours, and compliance requirements.
Multi-Channel Support
Support accessible through preferred secure communication channels
Monthly SLA Reports
Performance metrics, ticket stats, uptime and incident summaries
Quarterly Strategy Reviews
Roadmap check-ins, scope updates, optimization and scaling sessions
Service Availability
24/7/365 coverage with 99.9% uptime for monitoring and operations
Response Time SLA
P1: < 15 min
P2: < 30 min
P3–P4: < 2 business hours
Escalation Pathways
Predefined L1–L3 support tiers and escalation roles per client
Our Vision
Technology should enable your business — not overwhelm it.
At Q-Sec, we believe managed services should create clarity, not complexity.
Our vision is to deliver IT and cybersecurity operations that are not only resilient and compliant — but also intelligently adaptive, business-aligned, and built to scale.
We aim to reduce operational noise, fill resource gaps, and make enterprise-grade protection accessible to companies of all sizes — whether startup, scale-up, or highly regulated.
By combining deep technical expertise with automation, process control, and strategic insight, we help your teams stay focused, while we keep your infrastructure protected and future-ready.